HomeGuard Plans.

Fixx can provide you with peace of mind for your property portfolio, ensuring a safe home for your tenants and a hassle free life for you.

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Full North Coverage

HomeGuard Plans.

Our HomeGuard packages take care of any boiler, plumbing, gas safety, heating, and home electrics concerns and repairs that you or indeed your tenants may have. Our packages are now available for homes across the North of the UK.

At Fixx, our reputation and experience combined with our customer service and competitive pricing mean we’re always the right choice for your and your tenants.

Please call us or drop us an email for a return call and we will get you signed up for cover today!

HomeGuard Plans

Keep your tenants happy with our comprehensive maintenance services that will ensure that any issues are avoided or the impact on your tenants minimised.

£5.99 Monthly

Home Systems

£12.99 Monthly

Boiler & Home Systems

£1.99 Monthly

Electrical Cover

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Trust us with your maintenance needs

Having a reliable company you can trust with your servicing, maintenance, repair and other needs will give you and your tenants the peace of mind they need. With Fixx always ready and available to help 24/7, your tenants will avoid unnecessary disruption to vital home services.

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Do Fixx offer landlord one-off repairs?

Don’t have Fixx HomeGuard cover for your property? Not to worry. At Fixx, we’re here to offer one off services for your property, be it electrical, gas, or general maintenance and repairs. Simply call our 24 hour help desk today to arrange a call out and quote. In many instances, we will be able to Fixx the problem there and then as we carry a large selection of parts, to avoid delays and any inconvenience to both landlord and tenant.

An EICR is a legal obligation for all landlords in England and Scotland and as of June 1st, 2020, new electrical safety standards have been introduced.  All landlords are responsible for the electrical safety and functionality of all electrics and electrical items included on the property.


What does an EICR check cover?

  • Your Fixx electrician will record all results found during their site inspection, ensuring that the electrics on the premises are of a safe standard for use.
  • All damage and or noticeable usage will be noted and recorded indicating potential dangers of usage.
  • All items and electrical ports that could cause shocks and or high temperatures will be noted.
  • All electrical installations requirements will be checked to ensure they meet the IET wiring regulations.
  • A note of the site inspection, time and date will also be recorded.
  • All electrical items within the property such as fridges and freezers must be checked and of a safe standard. We would recommend portable testing on items such as these, sooner than the 5 year recommended period for fixed electrical fittings.
  • All fixed electrical fittings must be installed by a EICR registered engineers and be considered to be in safe working order.


What this means for all landlords in England.

  • Privately rented properties must provide a copy of an EICR to their tenants pertaining to the property that they have rented. This must be shown within 28 days of the test being conducted, or before a new tenancy begins.
  • This legal requirement comes into effect from 1st July 2020 for all new tenancies and from April 2021 for all pre-existing tenancies.
  • A copy should be provided to the local authority within 7 days of request
  • If any faults are noted by the engineers during the inspection, these must be rectified within 28 days. In some circumstances, the engineer may express an urgent repair and must specify how soon this must be acted upon.
  • Once repairs have been conducted, a written notification must be provided .
  • An EICR inspection is necessary every 5 years or sooner.
  • Every floor within a rental property must have a functioning smoke alarm.


What information does the EICR provide?

An EICR informs all private landlords of the electrics within a property and the condition of these, explaining and recommending any action that will be required to bring the electrics within the property to a safe standard for tenants, in accordance with the British Standard for electrical safety (BS 7671). Codes are detailed where electrics fail to meet the standards required for the electrical safety inspection, Code C1, Code C2, and Code C3.

Code C1 indicates that there is a danger present from the electrical item or fitting and measures must be put in place to rectify this to meet the electrical safety standards.

Code C2 indicates that the electrical item and or fitting shows potential signs of danger and measures should be taken to rectify this to meet the electrical safety standards.

Code C3 indicates that a particular electrical appliance or fitting would benefit from some remedial works whilst not being immediately dangerous.

If your inspection states that electrical codes C1 or C2 are evident, remedial works should be conducted within 28 days or within the time frame stated by your electrician.  Written evidence must be provided, stating that the premises are now meet with the electrical safety standards and a copy provided to the tenants of the property with the original site inspection report.  These reports may also be requested by your local authority.  Failure to comply with the new safety regulation can incur a £30,000 penalty fine.

In some instances, an electrical fixture or item may be given an F1 code which infers that a further investigation is necessary as soon as possible to determine a potentially dangerous or serious electrical state. Any remedial work must be documented in a separate Minor Electrical Installation Works Certificate. This certificate must be shown to the person requesting the work to resolve a fault.

All landlords are legally required to ensure all gas appliances and flues are subject to an annual gas safety check. This is something that must be conducted by a Gas Safe Registered engineer, and Fixx are here to assist you with you with this. Once we have checked all appliances, you will be issued with a Gas Safety certificate (CP12 certificate) detailing all checks that were carried out. Although appliances that belong to your tenant are not your responsibility, you are liable to check all connecting flues and appliance within the property that belong to you the landlord.

Once the annual safety check has been completed you (the landlord) will be issued with a Gas safety Record which should be shown to tenants and a copy provided to them within 28 days of the Gas Safety Check being carried out or at the beginning of a new tenancy. These certificates should be retained as proof until at least a further two inspections have been made.

It is imperative to guarantee that any gas pipework, chimneys, flues and any appliances are kept in to a decent and safe standard. Use the manufacturers guidelines where necessary to check for servicing details. If these are unavailable, we would suggest an annual service by your Fixx Gas Safe registered engineers 

Installation pipework isn’t covered by the annual gas safety check, but both we and the HSE recommend that when you request a safety check, you ask your Gas Safe registered engineer to:

  • Test for tightness on the whole gas system, including installation pipework
  • Visually examine the pipework (so far as is reasonably practicable)


There are no formal requirements for you to keep maintenance records, but you’ll need to be able to show that you have regularly maintained the pipework, appliances and flues and completed required repairs.

Our team of plumbers and drainage experts at Fixx are on hand to 24 hours a day, 7 days a week to attend all planned and emergency call outs.

In the event of a new tenancy beginning, it is essential to provide functioning and safe plumbing within the property. This includes having your Fixx plumber check the following items.

  • Sinks & Toilets – Ensure the water can drain properly and efficiently and no leaks
  • Taps – Correct and leaks or drips that may have occurred
  • Pipework – Review pipes for any evidence of corrosion 
  • Baths & Showers – Check for signs of damp and replace any broken or damaged seals
  • Drains – Removal of any blockages, including gutters
  • Boilers & Hot Water Cylinders – Are these providing sufficient and timely hot water for tenants?
  • Radiators – Check that these are emitting sufficient heat and that all valves and fittings are secure


A check of your plumbing facilities by a Fixx engineer, prior to your tenants moving in, will allow you to prevent any costly and more serious problems occurring in the future.

Once your tenant has moved into the property, a guide to correct use of the facilities will prevent any unnecessary damage occurring in the future. Key features, such as how to disable the mains water in case of an emergency, should also be explained.

Liability for any repairs will depend upon the nature of the issue. If the required repair was as a result  of misuse from the tenant, then the charge to correct this should fall to them.  If, however, the fault is due to age, wear and tear or a manufacturing fault, then the charge and liability will be with the landlord.

Landlords have a duty, under section 11 of the Landlord and Tenant Act 1985, to ensure that the drains, pipework and plumbing within their property functions adequately. In the event of damage occurring, at no fault of the tenants, the landlord is responsible to have this repair corrected and maintained.

If a blockage to the drains occurs as a direct result of something the tenant has done, then the responsibility to rectify this is placed with them. However, there are several things that a landlord should do in order to maintain the function of the property’s drains. At Fixx, our specialised team are on hand to guide you through.

There are a number of things that can be done to ensure your pipework and drains work efficiently. A little care and maintenance can prevent more costly and time consuming jobs later on.  Arrange a pre-tenancy check-up to make sure everything is in good working order. Your Fixx engineer will check the fitted appliances and can alert you to any maintenance that’s required before your tenants move in.  We also offer a pre tenancy drain clean to give both you and your tenants that extra peace of mind.

It’s also advisable to speak to your tenants about the best way to prevent any damage to the drains. Explaining what can and can’t be put through the drains will hopefully prevent any major problems occurring and this can be done be a simple information pack when they move in.  Another area to discuss is the drainage of the toilets. If any non-biodegradable items are put through the system and a blockage occurs, the responsibility to have this fixed will be theirs.

At Fixx, we would also recommend having regular inspections of the drains. This not only saves identity’s any small issues before they become bigger concerns, but it will also save you money in the long run. Speak to the Fixx team today about a custom built maintenance plan.

Did you know that the vast majority (over 70%) of blocked drains are caused by a build-up of grease, oils and fats.  Having an effective grease control system in place will aid in preventing expensive and troublesome repairs. Speak to the Fixx team today to discuss your options further.


If this still isn’t enough, rest assured that your specialised Fixx plumber and drainage expert is just a phone call away -24 hours a day, 365 days a year for any emergency you may have. Ensure your tenants have the Fixx teams phone number to hand, for any and all emergencies.